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Screening and Security Process

Confirming the accuracy of a candidate’s professional background and qualifications is a critical initial step to ensure they are suitable for the role. This verification process involves checking previous employment records and references to validate the authenticity of the information provided by the candidates. Doing so significantly reduces the risk of hiring unqualified or fraudulent candidates. This step serves as a fundamental safeguard, maintaining the integrity and professional standard of the company.

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Reference and Employment Verification

Screening and Security Process

This step involves conducting comprehensive checks, including criminal records and misdemeanors, specifically through agencies such as the Police and National Bureau of Investigation. All candidates must submit the necessary government verification documents. This rigorous process ensures that no professional has a criminal history, thereby increasing security, preventing legal and reputational risks, ensuring compliance with data protection regulations, and maintaining organizational credibility.

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Government Clearances and Background Checks

Screening and Security Process

Upon hiring, each contract incorporates key confidentiality clauses to protect sensitive client information. The Protection of Interest clause safeguards the client’s business and proprietary information. The License, Ownership, and Intellectual Property clause clearly defines the rights and responsibilities related to intellectual assets. Non-Competition and Non-Solicitation clauses prevent conflicts of interest and unauthorized solicitation. Additionally, the Confidentiality Agreement upholds strict standards for the protection of all sensitive information.

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Contractual Confidentiality Clauses

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Reference and Employment Verification Government Clearances and Background Checks Contractual Confidentiality Clauses

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Contract-Duration Retention

If the staffed professional is discharged or voluntarily resigns during the contract period, we will source and provide a replacement at no additional cost, ensuring uninterrupted service for the duration of the agreement.

Mode of Contract

To ensure seamless collaboration, an Accounts Manager (AM) will be assigned to oversee the placement of each Virtual Professional (VPro) and to confirm that all client requirements and expectations are consistently met.

Clients will work directly with their assigned Virtual Professional, who will act as an extension of their team. The Accounts Manager will serve as an additional layer of quality assurance to ensure all deliverables align with the client’s standards.

Virtual Professionals will collaborate with clients through the following communication channels:

    • Email
    • Cloud-based messaging platforms: Slack, Teams, Meet, etc.
    • Other efficient communication tools: As agreed upon to facilitate effective workflow.
    • Direct phone calls: US number provision, upon request. Available through VOIP.

Working Schedule

The working hours of Virtual Professionals are client-dependent, 8 hours a day – 9 with a 1 hour lunch break, with the standard being based on the Eastern Time Zone.

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